Stay up to date with the exciting new features and changes we're shipping to the platform.
June 3, 2026
This update introduces new tools for spotting first-time clients and "any available" bookings at a glance, plus major upgrades to digital forms and automated messaging for med-spa salons. Digital Forms & Intake Waivers (Med Spa only) Forms now show a clear status for every person involved in the process. Staff see at-a-glance badges in the admin portal showing whether a form is pending, in progress, or completed, and editing is locked appropriately once a form reaches a final state — so there's no confusion about what's still open. A few other improvements to how you manage and assign forms: Template sorting — sort your form templates by Last Modified, Alphabetical, Newest, Most Used, or Most Recently Used. Your sort preference sticks across page reloads. Multi-select assignment — attach multiple forms to an appointment at once. Templates already assigned to the appointment are automatically hidden so you don't accidentally add duplicates. Custom form names — rename any form with a display name that makes sense for your salon, directly from the admin portal. The 2-hour pre-appointment reminder also now includes the forms link for clients who still have pending forms to complete. Staff can now send a form reminder SMS on demand from the appointment Messages tab — useful when a client hasn't completed their forms and you want to nudge them before the appointment. If a client has opted out of messages, you'll see a confirmation step to document verbal consent before the message sends. Client Messaging (Med Spa only — coming soon to all salons) You can now turn automated messaging on or off at the individual service level. Rather than managing messaging globally, each service has its own toggle — giving you more control over which appointments trigger reminders and follow-ups. On top of that, each reminder row in the appointment Messages tab now shows the actual text of the message that will be sent, so you can see exactly what a client will receive before it goes out. The "Send Now" button also now accurately reflects whether a message was sent, skipped, or failed — rather than always showing a success state. Client Management We've added a few visual cues to make it easier to understand how your customers booked their appointments. Appointments booked by first-time clients now show a "New" badge on the calendar — a quick visual cue so staff know to give that client a warm welcome. Bookings made using the "Any Available" staff option are now flagged on the calendar as well, so you can tell at a glance which appointments were booked without a specific staff preference. Other Improvements Scrolling is now fixed across the admin portal on tablets and mobile devices — the calendar, form builder, and navigation all behave correctly on smaller screens. You can also now search by service name when creating appointments or editing service line items. Have questions about any of these updates? Reach out to our support team (contact@getpagoda.com) — we're always happy to help.
Read more →May 25, 2026
MedSpa digital intake forms are now live, with ready-to-use templates built in — plus your team can now see exactly when clients have opened and reviewed their forms before an appointment. Digital Forms & Intake Waivers MedSpa salons can now use digital intake forms directly through Pagoda. Five standard form templates are pre-loaded and ready to assign to appointments right away, so you don't have to build them from scratch. Staff can see when a client has opened and viewed their form, and clients checking in through the booking portal are tracked the same way — giving your team full visibility into form completion before each visit. Other Improvements Fixed an issue where service prices were showing as $0 on certain MedSpa form and message modals. Fixed a bug in the account setup flow where the subscription step was occasionally skipped during onboarding.
Read more →May 20, 2026
This update wires digital forms directly into the appointment flow, introduces a new subscription plan for med spas and fixes the password reset issue some users were hitting. Med Spas: Digital Forms & Intake Waivers Forms can now be linked directly to specific appointments, with expiration logic based on each template's settings. If a form tied to an appointment is no longer valid, the system flags it — keeping your intake process accurate and timely without manual tracking. Subscription Plans & Business Settings A new MedSpa Essentials plan is now available for medical spa businesses, with pricing synced live from our billing system. Once a salon is on an active paid plan, business type and staffing model are locked to keep billing accurate — reach out to our support team if you need to make a change. Password Reset Fix Fixed an issue where the "Forgot Password" flow wasn't completing correctly for some users. Password resets should now work reliably — if you or any of your staff were running into trouble logging in, give it another try.
Read more →May 19, 2026
This update adds address tracking to client profiles and a new alert system so your staff never misses an important note. Client Management Client profiles now include address fields — street, city, state, and zip — so your staff can capture and view a client's full address directly from the client form or detail page. We also added a pop-up note alert: when a client or transaction has a pop-up note attached, your team will see a clear alert the moment they open that record. No more missed context at checkout or during an appointment. To set this up, please navigate to a Client Page > Notes > Add/Edit > Mark as pop-up
Read more →May 18, 2026
This is one of our biggest updates yet, introducing a rebuilt reporting system, a full cash drawer feature, digital intake forms and waivers, and the companion iOS app is now live on the App Store. Better Business Insights The Reports section has been completely rebuilt. You can now browse and install standard reports, filter by staff member, service, or product, and choose rolling date ranges like "last 7 days" or "quarter to date." Columns can be shown/hidden to your desire and saved to be your customized report. A new Transaction Log shows every sale with expandable line-item details used for end-of-day reviews and month-end reconciliation. Booking Changes You can now configure the starting times for your appointments in your salon profile. Navigate to `Settings > Studio > Edit > Advanced Settings' to select your desired available slots in 15-/30-/60- minute intervals Cash Management You can now open and close cash drawer sessions, automatically log cash and check transactions throughout the day, and run a balancing summary before closing. Check has been added as an accepted payment method across checkout in the web and mobile app. Med Spas: Digital Forms & Intake Waivers For med spa businesses, you can now create and manage reusable digital forms and waivers. Forms are tied to specific services, so the right form automatically appears directly on the client profile when they book their appointment. Everything is stored securely, with fine-grained permissions and audit trail capabilities. Med Spas: Medical Charts For med spa businesses, you can now attach diagrams and charts directly onto a client profile, enabling you to store client-specific images and markups. You can edit, annotate and version your documents in the platform with full tracking of when the file was created and modified. Mobile App Now Available on iOS The Pagoda companion app is now on the iOS App Store. Staff can access their calendar, manage clients, process payments, and browse products from their iPhone. This release also adds support for product image/notes fields to the mobile flow. Automatic updates are enabled, so your team will always be on the latest version. Coming Soon: AI Phone Receptionist We're building a Voice AI feature that will let Pagoda handle incoming calls and appointment inquiries automatically. Infrastructure is in place — customer-facing rollout coming soon. Marketing & Client Messaging A few updates to campaigns and messaging: scheduling is more reliable, recipient lists can now be imported and exported as CSV files, and Pagoda's branding in outbound SMS messages has been moved to the end and made less prominent.
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